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How marijudi Handles Your Personal Data

At marijudi, we take the handling of your personal data seriously — from the moment you open an account to every transaction you make using Touch 'n Go…

Data collected only as neededYour rights, clearly statedContact us to request changesApplicable where local law permits

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What We Collect and Why

marijudi Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with marijudi, we collect identification details, contact information, and payment data necessary to process transactions through Touch 'n Go, GrabPay, Boost dan FPX. We also gather device and session data to maintain account security and detect unauthorised access. Usage data —

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such as which sections of the platform you navigate — helps us improve how the site functions for you. We do not sell your data to third parties. All data processing is carried out in accordance with applicable Malaysian law, and our practices apply only where
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local law permits. If you are accessing from a jurisdiction where data regulations differ, those local requirements take precedence. Retention periods are outlined in our full policy document, available on request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Your Privacy Rights

If you have questions about how your data is stored, want to request a copy of what we hold, or need to flag a concern, our support team is reachable through the…

Live Chat Our live chat channel is available around the clock. Use it to raise a privacy concern, ask about data retention, or request that we update incorrect account details on file.

Email Support Send a written request to our data team via email. Include your registered account name so we can locate your record and respond accurately within the five-day window.

Help Centre Our Help Centre contains step-by-step instructions for submitting a data access request, updating consent preferences, or escalating an unresolved privacy matter to our compliance team.

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How We Protect and Manage Your Data

Data protection at marijudi is built into account operations at every layer — from how deposits via GrabPay and Touch 'n Go are logged, to how long session records are retained.

Encrypted Data Storage

All personal and financial data is stored using encryption at rest. Payment records — including those tied to Touch 'n Go, GrabPay, Boost dan FPX transactions — are held in isolated environments with restricted access.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences from your account settings without affecting your ability to use the platform.

Account Security Measures

Two-factor verification is available for all accounts. We log each login attempt, flag unusual access patterns, and notify you by email if a sign-in occurs from an unrecognised device or location.

Data Retention Schedule

We retain account data for the period required by applicable Malaysian regulation. Once that period expires, records are deleted or anonymised. You may request the specific retention timeline for your account data at any time.

Your Right to Access and Correct

You have the right to request a copy of the personal data we hold about you and to ask us to correct anything that is inaccurate. Submit your request via live chat or email and we will process it within five business days.

Third-Party Data Sharing

We share data only with payment processors such as Touch 'n Go, GrabPay and Boost, and with identity verification providers where required by law. No data is shared for marketing purposes with external parties.

Your Privacy Questions, Answered

These are the questions we receive most often about how marijudi manages personal data. If your question is not covered here, reach our support team via live chat or email for a direct response.

We collect your name, contact details, date of birth and payment method data — including records tied to Touch 'n Go, GrabPay, Boost dan FPX — along with device identifiers and session logs needed to secure your account.

Submit a data access request through live chat or by email. Include your registered account name. We will compile and send you a copy of your personal data within five business days of receiving the request.

You may request deletion of your data where no legal or regulatory obligation requires us to retain it. We will confirm whether deletion is possible for your specific record and carry it out within the permitted timeframe under Malaysian law.

We share data only with payment processors like Touch 'n Go, GrabPay and Boost, and with regulated identity verification services. We do not sell your data or share it with marketing networks or unrelated third parties.

Retention periods follow applicable Malaysian regulations. In most cases, transaction and identity records are kept for the duration required by financial compliance rules, after which they are deleted or anonymised.

Log in and visit your account settings to update contact details. For changes to identity documents or payment records, contact support via live chat or email and our team will verify and update the information accurately.

We use session cookies for login continuity and analytics cookies to measure page performance. You can review and adjust your cookie preferences in the account settings panel at any time without losing access to any platform feature.

How marijudi Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Data

Encrypted Data Storage

Cookie Policy

Account Security Measures

Data Retention Schedule

Your Right to Access and Correct

Third-Party Data Sharing

Your Privacy Questions, Answered

01 What personal data does marijudi collect when I open an account?

02 How can I request a copy of the data marijudi holds about me?

03 Can I ask marijudi to delete my personal data?

04 Does marijudi share my data with third parties?

05 How long does marijudi keep my account data after I close my account?

06 How do I update or correct personal data held in my account?

07 What cookies does marijudi use and how do I manage them?

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