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Our Terms, Your Rights, One Clear Place

At marijudi, we keep our legal terms straightforward so you know exactly what applies to your account, how your data is handled, and what rules govern your use…

Account TermsPrivacy PolicyCookie UsageData RetentionJurisdiction Notice
marijudi Our Terms, Your Rights, One Clear Place
LEGAL CONTACT PATHS

Reach Our Policy and Compliance Team

Email Support Send your legal enquiries, data access requests, or account policy questions directly to our compliance team via email. We aim to acknowledge all formal requests within two business days and resolve them within seven.
Live Chat For faster responses on account-specific policy matters, our live chat connects you to a support agent who can escalate legal or privacy concerns to the correct internal team without delay.
Written Request For formal data deletion, correction, or access requests under applicable privacy law, we accept written submissions. Our team logs each request with a reference number and responds within the statutory period.
HOW WE HANDLE THIS

Account Security, Data and Policy Practices

Every policy decision at marijudi is built around keeping your account data secure, your rights accessible, and our obligations clear. Here is how each core area works in practice.

Data Collection

We collect only the data necessary to operate your account — registration details, transaction records via Touch 'n Go, GrabPay, Boost dan FPX, and session logs. We do not sell your data to third parties under any circumstance.

Cookie Policy

Cookies on marijudi fall into functional, analytical, and preference categories. You can manage or withdraw cookie consent at any time through your browser settings or the cookie preference panel on this site.

Account Security

Accounts are protected with password hashing, session tokens, and optional two-factor authentication. Any suspicious login attempt triggers an automatic lock and an email alert sent to your registered address.

Data Retention

Transaction and account records are retained for the period required by applicable Malaysian financial and gaming regulations. After that period, personal data is deleted or anonymised in line with our internal data lifecycle policy.

Your Right to Access

You may request a copy of the personal data we hold on your account at any time. Submit your request through live chat or email and our compliance team will deliver the data package within the legally required timeframe.

Requesting Changes

If your personal data on file is inaccurate or incomplete, contact our support team with the correction details. We will update records promptly and confirm the change in writing to your registered email address.

What You Most Often Ask About Our Legal Terms

These answers cover the legal and policy questions we receive most from account holders in Malaysia. If your question is not here, our compliance team is reachable through email or live chat.

Yes, these terms apply to all account holders. However, access depends on whether online gaming is permitted under your local law. Where local law does not permit it, you should not use the platform and these terms make that position explicit.

Send a data access request through our email or live chat channel. Our compliance team logs the request, assigns a reference number, and delivers your data package within the timeframe required by applicable Malaysian privacy regulations.

You can submit a deletion request via email or written submission. We will delete or anonymise your personal data once any legally mandated retention periods have elapsed — typically those tied to financial and transaction records under Malaysian law.

We use functional cookies to keep your session active, analytical cookies to understand site performance, and preference cookies to remember your settings. You can withdraw or adjust consent at any time in your browser settings or our cookie panel.

Payment processing for Touch 'n Go, GrabPay, Boost dan FPX is handled through the respective payment providers. We retain transaction records as required by law but do not store full payment credentials on our own servers.

Any changes to our terms are published on this page with a clear effective date. Continued use of your account after the effective date constitutes acceptance. We recommend checking this page periodically so you stay current with any amendments.

Contact our compliance team directly by email with the subject line 'Data Rights Concern'. We will investigate and respond within seven business days. If the matter is unresolved, you may escalate to the relevant Malaysian data protection authority.